Frequently asked questions
Everything you need to know before getting started with Sparky Live.
Getting started
What is Sparky Live? +
Sparky Live is a lightweight, personal capture app — log an expense, jot a contact note, or save a photo memory on the go. It's free, with no plans or tiers.
Do I need an organization to use it? +
No — everything you capture here is tied to your own personal identity, not any organization you belong to.
Is there a paid plan? +
No — Sparky Live has no pricing tiers. It's a free companion app for the rest of the Sparky suite.
How it works
Where do my captured expenses go? +
Straight into your own SparkyExpenses account — nothing extra to set up, it syncs automatically.
Where do my contact notes go? +
Into your own SparkyContacts account, attached to the right contact.
What are Personal Trips & Memories? +
A private space to save photos and notes from your own trips or moments — separate from any agency-invited trip, though both live in the same app under different sections.
A tour operator invited me on a trip — what happens? +
It shows up under My Trips in Sparky Live — itinerary, documents, and messaging with the agency, all without your own account ever switching into theirs. Your own expenses, contacts, and personal trips stay exactly where they are.
Privacy
Can my organization see what I capture here? +
No — everything in your personal capture space is tied to your own identity and never shared with an organization.
Is my data secure? +
Yes — see our Security page for details on encryption, backups, and account isolation.
Still have questions?
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